How can we help you?

Find answers to common questions, contact our support team, or browse our documentation.

Documentation

Complete guides for installation, setup, and usage of the Lightroom plugin.

Troubleshooting

Common issues and solutions to help you resolve problems quickly.

Download Plugin

Get the latest version of the PikSend Lightroom plugin.

System Status

All Systems Operational

API Services

File Uploads

Gallery Access

Support Hours & Response Time

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday - Sunday: Closed

Expected Response Time

Email Support: Within 24 hours (business days)

Critical Issues: Within 4 hours (business days)

Frequently Asked Questions

Installation & Setup

Usage & Features

Troubleshooting

Account & Billing

Updates & Compatibility

Contact Us

Contact Support

Send us a message and we'll get back to you as soon as possible.

Need More Help?

Email Support

support@piksend.com

Community Forum

Join our community to connect with other users and share tips.

Video Tutorials

Watch step-by-step video guides on our YouTube channel.

How can we help you?

Support Hours

Expected Response Time

Frequently Asked Questions

How do I install the PikSend plugin on Windows?

How do I install the PikSend plugin on macOS?

How do I get an API key for the plugin?

How do I verify the plugin is connected to my account?

How do I create a gallery from Lightroom?

How many photos can I upload at once?

What image formats are supported?

Can I add watermarks to my photos?

Why did my upload fail?

I'm getting an 'Invalid API Key' error

Why is the upload so slow?

The plugin doesn't appear in Lightroom

Do I need a Pro plan to use the plugin?

Can I use the same API key on multiple computers?

How do I revoke an API key?

How do I update the plugin?

What version of Lightroom do I need?

Does the plugin work with Lightroom CC (cloud)?

Contact Us

Email Support

Community Forum

Video Tutorials